About

LEGENDARY, RESTORATIVE WATERS

 

Ojo Caliente Mineral Springs Resort & Spa is a unique resort destination in northern New Mexico, offering authentic guest experiences that have been healing mind, body and spirit naturally for centuries. Soak in our legendary hot springs, rejuvenate with custom spa treatments and explore our hiking and biking trails on 1,100 breathtaking acres.

Rates

Entry fee includes access to the public mineral pools, Mud Pool, Steam Room and Sauna, 8 am - 10 pm every day

 

MONDAY-THURSDAY: $24 Per Person
FRIDAY, SATURDAY, SUNDAY & HOLIDAY PERIODS: $32 Per person

 

Sunset Rate - After 6 p.m.

MONDAY-THURSDAY: $20 Per Person

FRIDAY, SATURDAY, SUNDAY & HOLIDAY PERIODS: $32 Per Person

 

Rates are per person, for all guests ages 3 and older. Children ages 2 and under enter free with a parent or guardian. Children ages 12 and under are welcome with parental supervision from 10 am to 6 pm in the Large Pool only, and anytime in the Private Outdoor Pools for an additional cost. Children must be 13 years of age to enter all other pools.

 

Additional Amenities:

PRIVATE TUB - 25 MINUTES: $12

MILAGRO WRAP - 25 MINUTES: $12

PRIVATE TUB & MILAGRO WRAP: $20

 

Lockers for Day Guests:

  • Lockers are available free of charge and include one towel. We recommend that guests bring their own lock, or locks may be purchased for $5 at the front desk.
  • Guests may rent robes, locker locks and towels to use for the day. The $15 daily rate includes a robe, lock and two towels.
  • Storing items in lockers overnight is not permitted.

 

10% Military Discount with official ID on lodging rates and springs entry. Not to be combined with any other offer or package.

 

 

LODGING RATES

 

 

Historic Hotel

Each room has a private half bath. Showers are available in the Spa from 8 am to 10 pm.

SUNDAY - THURSDAY: $169

FRIDAY, SATURDAY HOLIDAY PERIODS: $209

 

North Cottages

SUNDAY - THURSDAY: $199

FRIDAY, SATURDAY & HOLIDAY PERIODS: $249

 

Our Suites

Plaza, Pueblo & Cliffside Suite guests also have access to the Kiva Pool centered in the courtyard between these rooms, only available to guests lodging in the suites with extended soaking hours.

SUNDAY - THURSDAY: $269

FRIDAY, SATURDAY & HOLIDAY PERIODS: $319

 

Pueblo Suites with Kiva Fireplace

Complete with full bath. A handicapped accessible suite is available with shower only.

SUNDAY - THURSDAY: $289

FRIDAY, SATURDAY & HOLIDAY PERIODS: $349

 

Cliffside Suites with Private Outdoor Tub and Kiva Fireplace

Complete with full bath. A handicapped accessible room is available with shower only.

SUNDAY - THURSDAY: $349

FRIDAY, SATURDAY & HOLIDAY PERIODS: $399

 

Private Homes

Our two Private Homes -- The Adobe House and Casa de Ojo --  are both equipped with full kitchens, baths and showers. Rates are based on a minimum of four guests.

SUNDAY - THURSDAY: $449

FRIDAY, SATURDAY & HOLIDAY PERIODS: $549

 

 

All lodging rates (with the exception of the RV Campground) include access to all mineral pools for both the day of arrival and departure, and every day during your visit. This represents a value of $80 for a one night's stay mid-week and $150 on weekends and holidays, based on double occupancy.

 

Private Home lodging rates include springs access every day during your visit to Ojo, including prior to check-in on the day of arrival and after check-out on the day of departure. This represents a value of $192 for a one night's stay mid-week and $300 on weekends and holidays, based on four guests.

 

All accommodations are based on double occupancy with the exception of the Private Homes, which are based on a minimum of four guests. Each additional guest is $60 per person. All lodging guests receive complimentary robes to use during their stay, including use in the springs after check-out.

 

No charge for children 2 years old and younger.

 

Seniors 65 years + receive a 10% discount (Senior rate available in Private Homes with 4 or more senior guests).

 

10% Military Discount offered with official ID on lodging rates and springs entry. Not to be combined with any other offer or package.

 

Check in and Check out

Check in is 3 p.m - Early arrivals are welcome to use the pools prior to check in.

 

Check out is 11 a.m - Guests are invited to use the pools throughout the day.

History

As one of the oldest natural health resorts in the U.S., Ojo Caliente Mineral Springs Resort & Spa opened its doors in 1868.

 

The waters at Ojo Caliente Mineral Springs have been deemed sacred by the 8 Northern Pueblo tribal communities for nearly 3,000 years. Pueblo ruins rest just above the property.

 

Steeped in myth and legend, these ancient springs have been a gathering place and source of healing for thousands of years. The use of the waters can be traced back to the earliest human migrations in the region. Ancient peoples, the ancestors of today’s Native American Tewa tribes, built large pueblos and terraced gardens overlooking the springs.

 

Surrounding the springs are the ruins of the cities populated before the birth of history. Posi or Poseouinge, “village at the place of the green bubbling hot springs” was the largest of 4 Pueblos surrounding the springs and home to thousands of people. Because of the work of archaeologists Adolph Bandelier and Edgar Hewitt, we know that Posi was a vibrant center of activity until the 15th century. The unusually diverse and abundant styles of pottery shards and other artifacts remain as a testament to Posi and the spring’s long-standing iconic significance within the larger region.

 

Tradition tells us that often-warring tribesman would set their weapons and differences aside to gather in peace at the springs to enjoy the benefits of the waters, and to trade and heal their wounds and ailments without conflict.

 

In the 1500’s the Spaniards, in their quest for gold and the Fountain of Youth, also discovered the springs. The first explorer’s record cites, “The greatest treasure that I found these strange people to possess, are hot springs which burst out at the foot of a mountain… so powerful are the chemicals contained in this water that the inhabitants have a belief that they were given to them by their gods. These springs I have named Ojo Caliente” (literally translated means “warm eye”, but more commonly known as “hot spring”)." After discovering Ojo Caliente’s springs and the lush and fertile surrounding river valley, the Spanish were challenged in their attempts to colonize the area and cultivate the land throughout the 17th and 18th centuries. Those attempts repeatedly resulted in the settlers retreating back to the more established and safer settlement of Santa Fe, as a result of routine raids conducted by the Comanche and other hostilities. One can still see the old “gun portholes” in the walls of Ojo Caliente’s original Santa Cruz church (constructed in the late 1700’s) that the Spanish settlers used to defend themselves.

 

It was not until the 19th century that westward expansion caused Ojo Caliente to emerge from its prehistoric origins. In 1868, Antonio Joseph, New Mexico’s 1st Territorial Representative to Congress, built the first bath house and Ojo Caliente Mineral Springs became one of the first natural health resorts in the country. Ojo quickly became a hub of activity providing the mineral waters, overnight lodging, a Post Office, and a general store where historical ledgers show Kit Carson frequently purchased supplies. As a “sanitarium”, Ojo was known throughout the country as a place where thousands of people were cured each year through the healing effects of the waters and the earth.

 

Three original buildings have been caringly restored and maintained and today are listed on the National Registry of Historic Places, including the Historic Bathhouse built in 1868; the Historic Hotel, built in 1917; and the Adobe Round Barn built in 1924.

 

The famous and the infamous have enjoyed these legendary waters and volumes of testimonials filled with declarations of miracle cures abound. Pueblo Indians native to Northern New Mexico traditionally used Kivas as a gathering place for the performance of sacred rituals.

 

Native American Kivas are circular areas dug into the ground, covered with vigas and accessible by ladders. Ojo's sacred waters are a perfect complement to this traditionally-inspired design.

 

The Kiva Pool’s round shape and hand-carved stone walls echo the original Native American design.

 

Generations continue to make the pilgrimage to Ojo Caliente Mineral Springs to enjoy the unique combination of four different sulfur-free mineral waters: Lithia, Iron, Soda and Arsenic, with more than 100,000 gallons a day steaming to the surface revitalizing those who soak in them. Ojo Caliente is a legendary oasis healing body, mind, and spirit naturally for countless centuries.

 

It is a unique legacy that lives on today and we are pleased to share it with you.

Sustainability

At Ojo Caliente Mineral Springs, we continue our commitment to the environment and water conservation. Our geothermal system uses the energy from the hot mineral water after it has flowed through our pools to heat and cool our buildings. This system requires one-tenth the energy of conventional systems to operate.

 

It is also our priority to utilize the most progressive green building techniques, practices and materials in all of our new construction and remodeling. These include:

  • Use of geothermal energy heating and cooling for newly constructed buildings on the property
  • Minimize light pollution by utilizing down lighting on all exterior light fixtures, to optimize true darkness for guest enjoyment of New Mexico's phenomenal night skies!
  • Practice passive rain harvesting routing captured storm water for plant and landscape irrigation while minimizing silt runoff
  • Use of native and drought-tolerant plantings to minimize irrigation water requirements
  • Use of low-flow plumbing fixtures to minimize water usage and  energy saving light bulbs to reduce electrical usage
  • Utilize non-cfc's gas in heat pump compressors to help protect the fragile ozone layer
  • Utilize solar energy for domestic hot water systems
  • Salvage used building products and utilize locally harvested and milled timbers/beams garnered from "forest fire" salvaged trees
  • Enforce a non-smoking policy with smoking in designated areas only
  • Use low VOC paints and finishes that are environmentally sensitive
  • Maximize natural day lighting and amazing views of resort's natural beauty in all new designs

 

Ojo in the News

MSN.com: Seven Best Cities for Long Weekends - May 2017

This walkable and enchanting city boasts pleasant weather and unique Pueblo-Spanish architecture. Start your day with a New Mexican breakfast of huevos rancheros at The Pantry before exploring the colorful art scene. Don’t miss the Georgia O'Keeffe Museum, art fairs and galleries showcasing everything from antiques to Native American turquoise jewelry. While you’re there, be sure to hit one of the many spas around town, like Ojo Caliente Mineral Springs. After all, this desert city is known for its restorative healing treatments.

 

Hotel Executive Magazine: Conserving Sacred Waters in the High Desert - May 2017

 

Steeped in myth and legend, the ancient springs at Ojo Caliente Mineral Springs Resort & Spa, 60 miles north of Santa Fe in Ojo Caliente, New Mexico, have been a gathering place and source of healing for thousands of years. The use of the waters can be traced back to the earliest human migrations in the region, when ancestors of today's Tewa tribes built large pueblos and terraced gardens overlooking the springs. Now, ruins of these ancient cities are marked by the shadows of walls and a sprinkling of potsherds. It is not uncommon, while hiking on Ojo's 1,100 acres and adjoining BLM lands, to find evidence of a life lived above the springs. Posi or Poseouinge, "village at the place of the green bubbling hot springs" was the largest of 4 Pueblos surrounding the springs and home to thousands of people, and, due to archeological study, we know that Posi was a vibrant center of activity until the 15th century.

 

True West: Eat Drink Be Merry - April 2017

 

As early as the 1500s the Ojo Caliente mineral springs in New Mexico were used for healing. But it wasn’t until 1868, when Antonio Joseph built a bathhouse, that Ojo Caliente became one of the West’s first natural health resorts. Pioneers enjoyed soaking in the healing waters, getting a Milagro wrap or a private soak in the bathhouse. By 1895 a hotel was erected and guests could linger at the health resort. Today’s visitors can stay in the 1917 Ojo Caliente Mineral Springs Resort & Spa that’s now a national landmark. No one knows for sure if legendary mountain man Kit Carson soaked here, but he did buy supplies nearby.

 

DaySpa Magazine: Green Goals - March 2017

 

Green Achievements: The sulfur-free healing waters of this historic destination spa can trace its roots back thousands of years to pilgrimages by Native American tribes and the area’s first Spanish settlers. In 1868 the first bathhouse at Ojo Caliente (“warm eye” in Spanish, referring to the area’s hot springs) was built, establishing the place as one of the country’s first natural health resorts. Its (second generation?) 21st century owner, Andy Scott, takes great pride in his role as protector. “We share responsibility for this sacred place and its culture,” he says. “Our biggest commitment to sustainability is water protection: resources, cleanliness, and water quality.”

 

New Mexican sister properties serve up two unusual specialty cocktails in honor of the annual margarita celebration at their respective restaurants: The Artesian at Ojo Caliente Mineral Springs and The Blue Heron at Sunrise Springs Spa Resort.

 

San Francisco Gate - February 2017

Ojo Caliente Mineral Springs Resort & Spa Announces New Margarita for National Margarita Day

The historic hot springs is featuring it's Agave Wine Margarita with Prickly Pear for a fuschia cocktail fusion for this special day.

 

National Geographic, Best Winter Trips December 2016

 

MUST-SEE: Just 45 minutes north of Ojo is Taos Pueblo, a UNESCO World Heritage site and National Historic Landmark. The adobe settlement has been continuously inhabited for more than a thousand years.

 

GOOP: NM Travel Guide - July 2016

Archaeologists can confirm that people have been drawn to the waters at Ojo Caliente for thousands of years: the hot springs are surrounded by the ruins of structures and terraces built by ancient cultures. It's been an important gathering place for every culture that's inhabited these lands since, from the Native American ancestors of those ancient cultures to the Spaniards to the New Age hippies of the '70s. Now, the springs are surrounded by a fully developed resort and spa, and while it's a perfectly nice (if a bit isolated) place to stay, we actually recommend stopping in just for the day. The entry fee gets you access to the pools, mud baths, steam rooms, and sauna. Better yet, they're open late, making this a fantastic place to watch a famous New Mexico sunset.

 

OC Weekly: Some of the Best Mud on Earth - June 2016


Clad in our rattiest swimsuits, my friend Tanya and I dug our hands into a bulbous terra-cotta urn and pulled out gobs of clean, wet clay, which we then slathered all over ourselves until we were the same color as the urn and hot pool. We got giddy with it: squishing and slopping and making mud pies of our bodies—re-forming them into human-sized versions of the thousands of small figures we'd seen the day before at the Folk Art Museum in Santa Fe.

 

Luxury Travel Magazine - March 2016

Six Travel Styles to Suit Every Mom this Mother’s Day

 

With Mother's Day just around the corner, what better way to celebrate and show your appreciation than by giving her the gift of travel. Whether it's pampering mom like a queen with a luxurious spa treatment in Mexico or exploring the vibrant coral reefs of the Caribbean off Saba, here's a suggested list of travel experiences guaranteed to suit any mom' vacation style.

 

American Spa: Romantic Spa Valentine’s Getaways - February 2016

 

Those thinking about buying flowers or chocolates for Valentine’s Day might want to opt for an activity instead. Research shows that spending money on experiences is always better than stuff when it comes to finding happiness. Happiness from material purchases decays over time, while satisfaction with experiences only improves. Relaxing spa treatments are the perfect gifts for that special someone, and luxury spas have myriad romantic treatments from which to choose.

 

Mountain Living: Luxury Romantic Outings in the West - February 2016

 

No matter what your ideal Valentine’s weekend includes, Natural Retreats, has just the setting to make it unforgettable. The company’s Xplore Team, their group of in-house travel experts, share Valentine’s Day tips and suggestions on how to best enjoy some of their most romantic destinations.

 

Spirituality + Health Magazine: Best Retreats for Spiritual Seekers - January 2016

 

Natural quiet comes in many forms: the quiet of the solitary mountain walk, the meditation cushion, the yoga platform, the beach, the candlelit dinner, the massage table, or perhaps the massage table on the beach. Each kind of quiet creates its own kind of rest—and becomes a catalyst for its own kind of rejuvenation and reawakening.

 

Travel & Leisure: Best Spring Getaways Near Denver - January 2016

 

If winter is one of Colorado's best seasons, some may complain that spring might be its worst. Rainy days and a lot of mountain mud can put a damper on any traveler's plans. With a bit of planning, however, there are plenty of getaways that are sure to put a spring (see what we did there?) in your step. Just a few hours from Denver, you could be sipping wine in a tasting room, enjoying a mud bath in the desert, or soaking up bluebird days on the ski slope.

ACCOLADES

 

#4 Best Destination Spa in the United States - July 2017

Travel + Leisure World's Best Awards

 

#2 Best New Mexico Attraction - June 2017

USA Today's 10 Best Readers' Choice Awards

 

#2 Best Massage in Santa Fe, 2009 - 2017

Santa Fe Reporter, Best of Santa Fe Readers' Choice Awards

 

TripAdvisor – Certificate of Excellence Award, 2012-2017

An exceptional achievement awarded to properties for maintaining a “4 rating” and consistent high praise from travelers.


Taos News People’s Choice Awards, 2006-2017

First Place: “Best Massage”
First Place: “Best Place to Pamper Your Skin”
First Place: “Best Weekend Getaway”
First Place: “Best Place to Take a Dip”
First Place: “Best Place to Soak”

Best Hot Springs - November 2016

SpaFinder Wellness Travel Awards

Best Hot Springs Spa - July 2016

Organic Spa Magazine 

 

Top Ten Post-Awards Season Hotel - February 2015

Variety Magazine

Ojo Sister property

Sunrise Springs Spa Resort IN SANTA FE

Centuries ago, visitors to Ojo Caliente's special waters also traveled along the legendary El Camino Real to a natural springs in Santa Fe. Today that springs is Sunrise Springs Spa Resort, Ojo's new sister property.

 

The serene oasis at Sunrise Springs is an ideal respite for people seeking healthy living and enhanced personal well-being. We strive to create a nurturing environment where people realize their limitless potential and embrace the adventure of life.

 

Nestled among 70 acres of breathtaking natural beauty, you will find tranquil, well-appointed accommodations, vibrant and flavorful farm-to-table cuisine, an integrative spa, and engaging experiential activities designed to nourish the mind, body, and spirit.

 

Our approach to integrative wellness blends Eastern and Western therapeutic practices, and Native American teachings. At the center of Sunrise Springs is a Medicine Wheel which represents harmony between the mental, emotional, spiritual, and physical aspects of wellbeing, and is used to guide each guests’ wellness journey. Each guest leaves with sustainable, healthy living practices that allow them to thrive and experience life differently.

 

To learn more, visit sunrisesprings.com or call 877.977.8212.

Weather

WEATHER & NORTHERN NEW MEXICO

 

Ojo Caliente is located in the high desert of Northern New Mexico at 6,200 feet above sea level. We enjoy low-humidity, moderate to seasonal temperatures ranging from 85° to 95° F in the summer; 60° to 70° in the spring and fall; colder in the winters.

 

New Mexico has a mild, semi-arid climate characterized by abundant sunshine. The summer monsoon season usually brings brief but exciting thundershowers in late afternoon, while winter snowstorms alternate with long stretches of sunny, cloudless days.

 



Info & policies

Tranquilo

Ojo is sacred and tranquil.
Please whisper when soaking and help us to protect the Ojo Experience for everyone to enjoy. thank you.

LODGING POLICIES

  • All lodging, with the exception of the RV and Camping Park, includes access to the mineral pools, as well as our steam room and sauna
  • Complimentary wireless internet access is available throughout the resort including the spa entrance lobby, wine bar, and lounge as well as all lodging rooms and in the RV Park
  • In keeping with the traditions of the mineral springs and the nature of a healing retreat, we do not provide phones within our rooms.
  • Rooms within our historic hotel do not have TVs
  • We suggest that you make reservations for spa treatments and the private outdoor pools before you arrive
  • In order to protect the integrity of these sacred waters, we ask that all guests shower with soap to remove any oils and lotions from their skin, especially after spa treatments and before entering the pools. The only exception is the use of natural, oil-free sunscreen.
  • Springs entry for day guests includes the use of one towel. Additional towels can be rented for $2 per towel. Thank you for helping us with our ongoing commitment to the environment and the sustainable use of water and energy.
  • All guests who purchase a spa treatment (with the exception of the Ojo Caliente signature Milagro Relaxation Wrap and Ojo private indoor soaking tub) will receive a complimentary robe, locker with lock and one large bath sheet/towel for use during their stay.
  • We recommend that day guests bring a robe, flip flops and towels.
  • All lodging guests receive complimentary robes and towels for use during their stay.
  • We recommend that all guests secure valuables in a room or vehicle, or bring a lock for the locker room. Locks are available for purchase for $5 at the Spa entrance.

Whisper Zone

In order to preserve the quiet and tranquil nature of this sacred place, the entire springs and spa area is a designated as a whisper zone. We appreciate your assistance in helping us to protect and maintain the unique character and essence of this legendary oasis.

 

Hours of Operation

  • Ojo Caliente Mineral Springs Resort & Spa is open year round
  • The Mineral Pools are open daily from 8 am - 10 pm
  • Private Outdoor Pools may be rented from 9 am - 10 pm (last reservation is 9 pm)
  • Spa appointments are available from 9 am - 9 pm (last appointment is 8 pm)

 

Check-In and Check-Out

Check-In is 3 p.m.

  • Early arrivals are welcome to use the pools prior to check in
  • Robes are available in your lodging room after check in

Check-Out is 11 a.m.

  • Guests are invited to use the pools throughout the day

 

2017 Holiday Periods

Memorial Day Weekend: May 27 - 29

  • Holiday Lodging Rates: May 27-29
  • Club Card Blackout Dates: May 28-29
  • Holiday Springs’ Rates: May 27-29

Independence Day Weekend: June 30 - July 4

  • Holiday Lodging Rates: June 30 - July 3
  • Club Card Blackout Dates: June 30 - July 4
  • Holiday Springs’ Rates: June 30 - July 4

Labor Day Weekend: September 1 - 4

  • Holiday Lodging Rates: September 1-3
  • Club Card Blackout Dates: September 2-4
  • Holiday Springs’ Rates: September 1-4

Indigenous Peoples' Day Weekend: October 6 - 9

  • Holiday Lodging Rates: October 6-8
  • Club Card Blackout Dates: October 7-9
  • Holiday Springs’ Rates: October 6-9

Thanksgiving Day Weekend: November 23 - 26

  • Holiday Lodging Rates: November 23-25
  • Club Card Blackout Dates: November 23-26
  • Holiday Springs’ Rates: November 23-26

Christmas 2017/New Year's 2018: December 23, 2017 - January 1, 2018

  • Holiday Lodging Rates: December 23 - January 1, 2018
  • Club Card Blackout Dates: December 23 - January 1, 2018
  • Holiday Springs’ Rates: December 23 - January 1, 2018

 

Bathing Suits

Bathing suits are required in all public pools. Clothing is optional only in our Private Outdoor Pools, which may be reserved for an additional fee at the Spa entrance.

 

A full line of men's and women's bathing suits, clothing, sandals and robes are available for purchase in our Gift Shop.

 

Robes & Lockers for Day Guests

  • Lockers are available free of charge, but do not include a robe or large towel.
  • We recommend that guests bring their own lock to secure valuables. Locks are also available for purchase at the front desk ($5).
  • Guests may rent a robe, locker lock and large bath towel for $15 a day.
  • Storing items in lockers overnight is not permitted.

 

Toiletries

We provide Ojo Signature Hair and Body Care in all the rooms, plus shampoo, conditioner and body wash in the locker rooms.

 

Children

Parents and guests with children are always welcome to Ojo, however please be aware that the entire Springs and Spa area is a whisper zone to provide guests with a quiet, relaxing and peaceful experience at this unique retreat.

 

We ask that parents supervise their children of any age at all times.

 

In an effort to provide a quiet and tranquil experience for our guests, we offer the following accommodations for children:

  • Children ages 12 and under are welcome with parental supervision from 10 am to 6 pm in the large pool only, and anytime in private pools for an additional cost. Children must be 13 years of age to enter all other pools.
  • Children ages 2 and under enter free with a parent or guardian.
  • Babies and toddlers who are not potty trained are allowed in the large pool or private pools if they are wearing swim diapers.
  • Please note that all children under the age of 14 must be accompanied by an observer 18 years or older.

 

Pets

No pets are permitted at the Springs, with the exception of service dogs (cleaning fee charged if necessary). We strongly discourage guests from bringing a pet and leaving it unattended or tied to their car.

 

Special Needs

Please inform us of your special needs when making reservations for both lodging and spa. Parking and a ramp are available for those with disabled parking permits, located on the east side of the hotel.

 

Food and Beverages

Guests are encouraged to picnic on the grounds in designated areas. However, no glass, coolers or outside food and beverages are permitted around the pools or inside the spa/bathhouse buildings. Snacks and beverages (in non-glass containers) purchased from the gift shop and the Artesian Restaurant which serves breakfast, lunch and dinner, are permitted in the pool areas.

 

The Gift Shop

El Mercado carries everything from swimwear to an international selection of books and CDs. Famous for the Ojo line of body care products, El Mercado is a must stop for those last minute gifts. Gift bags are available. Check out the online store for the best of El Mercado.

 

Alcohol

The consumption of alcoholic beverages, either before or during the use of the facilities at Ojo Caliente Mineral Springs may increase the effect of altitude, low blood sugar and chronic health conditions. It may also impair judgment and/or cause loss of consciousness and is strongly discouraged.

 

Internet Access

Complimentary wireless internet access is available throughout the resort including the Spa, lobby, Wine Bar and Lounge, as well as all lodging rooms. Wifi is also available in The Rv Park.

 

Telephones/Cell Phones

In keeping with the traditions of the mineral springs, and the nature of a healing retreat, phones are not provided within our rooms. Cell phones are permitted inside guest rooms and large parking lots only. As a courtesy to all of our guests, cell phone use is not permitted inside the Springs or any indoor or outdoor public area.

 

Weather at Ojo

Check the Weather at Ojo Right Now

 

Parking

There is plenty of parking just steps away from the pools and all lodging. Handicapped parking is located on the east side of the hotel.

 

Payment

We gladly accept Visa, Mastercard, Discover and American Express, and Traveler's Checks. We do not accept personal checks.

 

No Smoking Policy

Ojo Caliente Mineral Springs Resort & Spa is a non-smoking facility. Smoking is permitted in the large center parking lot only. We ask that guests do not smoke within 60 feet of any building.

 

Health Concerns

Hot water and sudden temperature changes can be stressful to your body. If your are pregnant or have chronic health problems, please consult your health care professional before entering any of the mineral pools.

 

Cancellation Policy

If you must cancel, we require 72 hours advance notice for lodging reservations, and 24 hours advance notice for cancellation of spa treatments. Otherwise, your credit card will be charged for the full cost of the room and/or treatment(s). We also require that cancellation of spa treatments must be made by speaking directly with an Ojo Caliente Mineral Springs staff member, and not left on voice mail.

 

Privacy

Thank you for shopping and browsing at ojospa.com. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.

 

Collected Information: The personal information you supply during checkout is added to our customer database and in private files on our secure web server and on our internal systems. We encrypt your personal credit information before it travels over the Internet. Placing an order online is just as safe as giving your credit card number over the telephone.

 

Our E-mail List: We offer those who sign-up for our e-mail list advanced notice of seasonal resort and spa specials, sales, special events, new products, new spa services, promotions and other news at Ojo Caliente Mineral Springs Resort & Spa. E-mail addresses collected at ojospa.com are only used internally. We respect your privacy rights and will not sell or rent your e-mail address to other companies. If you would like to be removed from our e-mail list, please follow the instructions sent along with each e-mail or contact us at guestrelations@ojospa.com. We will remove your name from our e-mail list as soon as possible. Please recognize that you may receive another e-mail before we are able to remove you.

 

Comments: We have taken great measure to ensure that your visit to ojospa.com is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about the site's privacy practices, please contact us by e-mail at guestrelations@ojospa.com.

 

Opt-Out: It is our intention to only send you e-mail communications that will be useful to you and that you want to receive. When you request information about Ojo Caliente Mineral Springs Resort & Spa, our products and/or services, and provide your e-mail address, we will periodically contact you via e-mail. If you do not wish to receive e-mail with updates and information concerning Ojo Caliente Mineral Springs Resort & Spa , please opt-out by un-checking the box at the bottom of the "Contact" page before submitting your information. You may also unsubscribe from the Ojo Caliente Mineral Springs Resort & Spa e-mail list by clicking the unsubscribe link at the bottom of any e-mail.

 

Links: The Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on the site. We encourage you to read the privacy policies of other websites you link to from the Site or otherwise visit.

 

Privacy Statement Changes: In the future, we may need to change the privacy statement for www.ojospa.com. All changes will be made here so that you will always know what information we gather and how we might use that information.

Water Quality

In an effort to maximize the water quality of the pools here at Ojo, we thoroughly clean and refill all of our non-chlorinated pools every other day, using ozone and ultraviolet light for sterilization and filtration of the waters. We also maintain rigorous and regular microbiological water testing protocol to monitor water quality and insure adherence to the regulation standards.

 

The Large Pool is a chlorinated pool with a filtration system.

 

All of the pools are drained, thoroughly cleaned and refilled every other day.

 

The Mud Pool is drained and cleaned every other day.

 

We take pride in our water conditions and utilize state-of-the-art techniques to ensure the highest quality soaking experience for our guests. An example of a few of the methods we employ include ultraviolet light for sterilization, filtration of our waters and draining and refilling all of our pools every 48 hours. Our large pool is the exception and is the only chlorinated pool at our resort.

 

Helping Protect The Water

 

To protect the integrity of our waters and the health of our guests, please shower before entering the pool until your body is completely clean from soaps, lotions and oils, particularly following a massage or spa treatment, before entering the pools.

 

We feel very strongly about our responsibility to the public to protect the health and well-being of our guests.

 

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